Public Offer (Hotel “Khamsa Hotel”)

This Public Offer (“Offer”) is an official document published by “Khamsa Hotel” (“Hotel”), located at the address that governs the conditions for booking hotel rooms through the Hotel’s website https://khamsahotel.uz/ or by phone +99895 -877-24-24

1. Subject of the Offer

This Offer provides information about the Hotel's services, including room reservations, payment procedures, cancellation policies and data privacy policies. By booking a room at the Hotel, you (“Guest”) agree to be bound by the terms and conditions set forth in this Offer.

2. Order and payment methods

Guests can book rooms through the Hotel's website or by contacting the front desk at +99895 -877-24-24. The hotel accepts the following payment methods: Online payment through a secure payment gateway. Payment by credit card at the time of booking or check-in. Payment in cash upon check-in.

3. Return of goods (refusal of services), cancellation of the transaction and refund of money.

Cancellation by guest: Guests can cancel their reservation free of charge up to 7 days before arrival. Cancellations made within [Number] of days prior to arrival will be subject to a cancellation fee equal to [Percentage] of the total booking amount. In case of a “no show” (no show without prior cancellation), the full cost of the reservation will be charged. Cancellations must be made by contacting the property at [phone number] or through the online booking platform. Cancellation by hotel: In the rare event that the Hotel needs to cancel a confirmed booking, the Guest will be notified as soon as possible and will be offered an alternative room of equal or higher standard or a full refund of the booking amount.

4. Provision of services (hotel accommodation)

Check-in time is [Time], check-out time is [Time]. Early check-in and late check-out may be available upon request, subject to availability and at an additional cost. Guests must present a valid government-issued photo ID and the credit card used to make the reservation upon check-in. The Hotel reserves the right to refuse service to Guests who disrupt the order, are intoxicated or violate the Hotel rules.

5. Transaction security

The hotel implements standard security measures to protect all online transactions. Payment information is encrypted using Secure Sockets Layer (SSL) technology.

6. Privacy Policy

The Hotel respects the privacy of its Guests and is committed to protecting personal information. Please refer to our separate Privacy Policy for detailed information about how we collect, use and disclose your personal information.

7. Applicable law

This Offer and any disputes arising from it shall be governed by and construed in accordance with the laws of Uzbekistan.

8. Contact information

For any questions or concerns regarding this Offer, please contact the hotel at:

2. Subject of the Offer

9. Effective date

This Offer is valid from 05/14/2024. The hotel reserves the right to change the terms of this Offer at any time without prior notice. We recommend that you review this offer before booking.